Repatriation Travel Management,
whenever you need it
Open 365 days a year, we are a trusted supplier to insurance and assistance companies across the globe. No questions asked.
We’re in the help business
Meon Repatriation Travel Management provides a qualified specialist worldwide booking service dedicated to the Emergency Medical Assistance industry.
This embraces:
Commercial flights
Accommodation
Medical assistance needs including clearance
Engineering and equipment co-ordination
Stretcher and emergency Medevac.
Core scope of services
-
Meon Travel Repatriation service provides a qualified specialist worldwide booking service to the Emergency Medical Assistance industry. We arrange swift and efficient medical repatriation from anywhere to anywhere in the world, day and night.
With a zero tolerance for failure, our clients demand something very special so we recruit only the most experienced travel professionals at the peak of their talents and challenge them to deliver the best work of their lives.
-
Meon has access to direct discounted fares with over 470 airlines worldwide across all cabins. Our specially negotiated Medical Repatriation fares can save up to 70% on a standard published ticket. To ensure you are getting the best fares we optimise low cost carriers, travel consolidators, web providers and aggregators from all four corners.
-
Our service includes flights, accommodation and assistance needs including medical clearance, engineering and equipment co-ordination, stretcher and emergency Medevac.
-
Wherever and whenever you need our help our 24/7 service will assist you. No gaps or handovers just high quality consistent service levels from people who care.
-
Being truly borderless, Meon also has independent access to a worldwide network of hotels. We enjoy preferred and best of day rates at more than 400,000 hotels and apartments worldwide.
-
Meon benefits from a broad-reach of unique treasured relationships across the world including suppliers and clients in every Assistance related discipline. We are happy to freely share our friendships.
Exceptional Service Levels
Phones answered within 4 rings, day and night by a fully trained Meon team member – seamless quality consistent service with no outsourcing.
Repatriations inbox monitored by the minute, 24/7. Our in-house systems automatically uploads and correctly allocates new cases for immediate action.
Industry leading average turnaround time of 1 hour and reported on live dynamic systems. Turnaround time monitored from the moment request is received to completion of quality checked Options or Confirmation.
Invoice raised within 24 hours of booking. Administrative queries addressed within 24 hours.
Acknowledgment and action of airline queries/complaints within 60 minutes of receipt – full query/complaint resolution within 4 weeks.
Why choose Meon Repats?
Meon provides a uniquely qualified and dedicated specialist worldwide Emergency Medical Assistance Travel Management Service.
Meon provides a uniquely qualified and dedicated specialist worldwide Emergency Medical Assistance Travel Management Service.
We employ an exceptionally talented workforce optimising creative problem solving, sector-specific skills and effective use of the most sophisticated travel technologies.
We significantly differ from Corporate TMC and Business Agents by acting as a borderless buyer for commercial Repatriations from anywhere to anywhere in the world, specifically tailored to Assistance.
Our prime focus is the prerequisite of demonstrably high service levels, provable cost benefits and specialist attention to patient care.
Let’s talk:
We’re in the help business repatriating people 24-hours a day 365 days a year. Whilst the world sleeps, our emergency assistance team go to work.
hello@meontravel.com
+44 (0)116 264 5270