FAQs:
Why you should use a travel management company
A travel management company (TMC) streamlines corporate travel, saving businesses time and money, improving traveller safety and experience, and ensuring policy and legal compliance.
Many companies mistakenly believe that booking business travel is a simple task. While booking a flight and hotel might seem straightforward enough, there’s a lot more to consider for a successful and cost-effective business trip. This is where a travel management company comes in.
What is a travel management company?
A TMC is more than just a fancy travel agent. They specialise in corporate travel and act as a strategic partner, streamlining your business travel programme whilst delivering a huge range of other benefits.
What are the benefits of a TMC?
A travel management company helps businesses optimise travel by securing the best-value fares, simplifying payments, providing data-driven insights and offering 24/7 support.
Finding the right fares
We focus on value, not just price, when booking business trips. We look for the perfect fit for your team, considering flexibility, travel time and in-flight perks. Need to change plans? We find changeable fares to avoid fees. You can get more done with shorter layovers and comfortable seating – all within your budget.
Invoice consolidation
Want to streamline your payments and free up your time? Meon Travel Management offers a consolidated payment solution, saving you and your finance team significant time and effort. Choose between credit card payments or invoicing. Either way, you’ll eliminate the hassle of manual processes, giving you more time to focus on what matters most – running your business.
Data insights
We understand that data is the key to smarter business travel decisions. That’s why we provide a dedicated Client Success Manager who acts as an extension of your team, leveraging our expertise to analyse your travel data and refine your programme for maximum benefit.
24/7 support
Travelling for business can be stressful, and unforeseen circumstances can arise anywhere in the world. We offer peace of mind with our 24/7 support. No matter the time zone or situation, a dedicated Meon representative is always just a call away. This ensures your employees always have help, whether it’s rebooking a cancelled flight, resolving a hotel reservation issue, or even navigating an emergency. This keeps your employees safe and reduces stress, while allowing you to focus on running your business, safe in the knowledge that your travellers are well cared for.
You can also enhance the traveller experience
Duty of care
We understand the challenges of ensuring employee well-being during business trips, especially when self-booking. That’s why we combine the expertise of our travel specialists with cutting-edge technology to create a comprehensive ‘Duty of Care’ programme. In the event of an emergency, we can quickly locate your employees and implement a response plan to bring them home safely.
Travel policy compliance
A key benefit of using us is ensuring compliance with your company’s travel policy. Our system only displays booking options that adhere to your guidelines, eliminating the risk of non-compliant bookings and potential extra costs. This saves you time and money compared to managing bookings through multiple channels, which can be confusing and lead to policy violations.
Self-service freedom
With our platforms, you have everything you need to book flights, hotels, rail tickets and cars at your fingertips. Fear not – our team of business travel specialists will stand by your side throughout the entire process, handling ticket fulfilment, invoicing and logistics, leaving you free to focus on your trip.
Handling legal responsibilities
On the legal end, a travel management company is there to ensure compliance with a corporate travel policy, so you and your employees won’t have to comb through pages of documents to check on details, and won’t have the embarrassment of explaining infractions or errors. It also prevents intentional abuse.
We will also determine which travel documents are needed, assist with document procurement if necessary (including passports and visas appropriate to the trip’s purpose), and any restrictions or exemptions for travellers of certain nationalities to certain countries.
Encouraging sustainable travel
By implementing a sustainable travel programme, we can help you reduce the environmental impact of your business travel. For instance, we can encourage travellers to choose rail for suitable trips and highlight lower-emission options during booking. We can also empower your travellers to make eco-conscious decisions by providing clear comparisons of flights and rail options, allowing them to filter by carbon emissions and see the CO2 impact of their choices.
Furthermore, we can provide insightful reports that track your carbon footprint, allowing you to measure your progress and adjust as needed.