Trainee Accounts Assistant

Location: Petersfield, GU32 3JL 

About Us

Meon Travel is a family-run travel management company built on strong values of care, trust, integrity, and mutual respect. We pride ourselves on creating a supportive, close-knit working environment where people feel valued, listened to, and empowered to do their best work.

We’re looking for a Trainee Accounts Assistant to join the Accounts team at Meon Travel. You’ll help make sure our customers are billed accurately and on time, reconcile statements and support the team with day-to-day administration.

This is an entry-level role with training and support from the team. You’ll learn how travel bookings are turned into invoices, how payments and credits are recorded, and how to investigate differences when figures don’t match.

Key Responsibilities

  • Prepare and issue customer invoices and credit notes for travel bookings, following our billing procedures.

  • Check booking references, purchase order numbers, charges and customer details before invoices are sent.

  • Help prepare and send consolidated statements in line with the billing schedule.

  • Reconcile customer statements against invoices, credit notes and payments. Investigate differences with support from the team and flag anything you can’t resolve.

  • Help respond to invoice and statement queries, working with the travel teams to confirm booking details and charges.

  • Keep customer records, spreadsheets and supporting documents accurate and up to date.

  • Support the Accounts team with shared inboxes, data entry, filing and other day-to-day administrative tasks.

What we are looking for:

  • Good numeracy and attention to detail.

  • Basic Excel skills and confidence using email and other office software.

  • An organised approach and the ability to manage several tasks around billing deadlines.

  • Clear, friendly communication with customers and colleagues.

  • A willingness to ask questions, follow procedures and learn new systems.

  • An understanding of the importance of handling customer and financial information confidentially.

No previous experience in accounts or the travel industry is required.

How to Apply

Please submit your CV along with a brief covering letter outlining why you would be a great fit for Meon Travel to hr@meontravel.com

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