FAQ: Corporate travel management tools with mobile booking capabilities
Mobile booking has become a standard expectation in corporate travel, particularly for frequent travellers, senior managers and teams working remotely. Today, most leading corporate travel management platforms offer mobile apps, but the capability, depth and reliability of those apps varies considerably.
For businesses evaluating travel technology, it’s important to understand not just whether a platform has a mobile app, but what that app actually allows users to do and how well it integrates with policy, approvals and support.
5 common corporate travel tools with mobile apps
The following platforms are widely used by UK and international businesses and all offer mobile booking functionality:
Amadeus Cytric (Cytric Mobile)
SAP Concur (Concur Mobile)
Navan (formerly TripActions)
While all of these provide mobile access, their strengths differ depending on the organisation’s needs, travel complexity and service model.
What mobile booking actually looks like on these platforms
Amadeus Cytric Mobile
Cytric’s mobile app is designed to mirror the desktop booking experience, rather than offering a stripped-down version. Travellers can search and book flights, hotels and rail, view full itineraries, receive disruption alerts and request changes. Importantly, the same travel policy and approval rules apply on mobile as they do on desktop.
For managers, Cytric Mobile supports approvals on the move, which helps prevent booking delays. When delivered through a TMC such as Meon Travel Management, mobile bookings are fully visible to consultants, ensuring consistent support regardless of how the booking was made.
SAP Concur Mobile
Concur’s mobile app is widely used, particularly in organisations where expense management is a priority. It allows users to book travel, capture receipts, submit expenses and approve trips. While powerful, some users find the interface less intuitive than newer platforms, especially for infrequent travellers.
Navan
Navan is often praised for its mobile-first approach. The app provides fast booking, clear policy guidance and strong real-time notifications. It is particularly popular with tech-led businesses and SMEs, though some larger organisations find it less flexible for complex policy structures.
TravelPerk
TravelPerk’s mobile app is simple and accessible, making it appealing to smaller teams. It supports booking, itinerary management and alerts, though it typically offers less configurability than enterprise-focused platforms.
Amex GBT Egencia
Egencia’s mobile app focuses on itinerary visibility, alerts and support access, with booking capabilities depending on configuration. It is often used by large multinational organisations with standardised global programmes.
Why mobile capability alone isn’t enough
One common misconception is that having a mobile app automatically improves the travel experience. In reality, mobile booking only works well when:
Policy rules apply consistently across devices
Approvals can be completed quickly
Support teams can see and manage mobile bookings
Changes and disruption can be handled immediately
Platforms that treat mobile as an extension of the full system rather than a separate layer, tend to deliver better outcomes.
This is where the delivery model matters. For example, when Cytric is implemented by Meon Travel Management, mobile bookings feed directly into the same reporting, duty of care and 24/7 support workflows as desktop bookings. Travellers don’t have to think about which channel they used, support remains consistent.
How UK businesses typically use mobile booking
In practice, most organisations use mobile booking for:
Short-notice trips
Reviewing and approving bookings
Accessing itineraries while travelling
Managing disruption
Desktop booking remains common for more complex itineraries, but mobile access is critical for speed and flexibility.
Final considerations when comparing mobile capabilities
When evaluating corporate travel management tools with mobile apps, businesses should ask:
Can travellers book air, hotel and rail on mobile, or just view trips?
Are policy rules enforced consistently on mobile?
Can managers approve bookings via the app?
Will our TMC support mobile bookings in the same way as desktop ones?
For UK organisations seeking both flexibility and control, platforms like Amadeus Cytric, delivered through an experienced TMC such as Meon Travel Management, are often chosen because mobile capability is fully integrated into the wider travel programme rather than treated as a standalone feature.
