Focus Service Excellence Award
Meon Travel is delighted to have been recognised for our unwavering commitment to service excellence at this year’s Focus Travel Partnership Conference.
This accolade — voted for by partners and industry peers — is a testament to the dedication, professionalism and passion our teams bring to every client, every journey and every moment of service.
Focus is home to nearly 50 independent Travel Management Companies, representing a combined annual turnover exceeding £1 billion. This collective scale enables the Partnership to secure market-leading commercial terms across air, rail, hotel and ground transport — ensuring independent TMCs like Meon continue to compete with the highest standards of global capability, buying power and customer value.
Being recognised as an influential member within this group is an endorsement of Meon’s continued momentum, including:
22% year-on-year growth, driven by expanding client partnerships and strong retention
Significant technology investment, including enhanced digital booking experiences, improved automation and deeper duty of care insight
Outstanding Customer Satisfaction, with 98% of clients rating Meon as Excellent in CSAT results
This recognition reflects the collaborative strength of our people, our partners and our clients — and underscores the value of independence in delivering personalised, flexible and high-performance corporate travel management.
The conference itself was a standout event: thought-provoking, energising and a powerful reminder of the responsibility our industry shares in shaping the next generation of corporate travel.
A heartfelt thank you to the Lufthansa Group, the Focus Travel Partnership and all our partners who continue to support and champion Meon’s commitment to service leadership.
Together we remain focused on delivering exceptional journeys and measurable value — every trip, every traveller, every time.
