When getting home isn’t as simple as booking a flight

Summer is a time for holidays, adventure and exploring somewhere new. But when something goes wrong abroad, getting home can become far more complicated than simply finding the next available flight.

Behind the scenes at Meon, there’s a specialist team dealing with exactly these situations every day.

You may know Meon as a corporate travel management company, helping businesses manage everything from everyday travel to complex itineraries and global travel programmes. But our expertise doesn’t stop there. We also have a dedicated repatriation division, supporting the emergency medical assistance industry 24 hours a day, 365 days a year.

Travel expertise when it matters most

Medical repatriation is a very different kind of travel. It can involve finding suitable flights at short notice, arranging medical clearance, coordinating specialist equipment, organising accommodation and working with airlines and assistance providers – sometimes across multiple countries and time zones.

Our repatriation team is experienced in managing these complex logistics, arranging medical repatriations from any location to anywhere in the world.

And because emergencies don’t happen conveniently between 9 and 5, neither does the service. Our specialist team provides live 24/7 support, with repatriation missions monitored throughout the process.

A global network backed by specialist knowledge

One of the biggest challenges in repatriation is finding the right travel solution quickly.

Meon has access to more than 470 airlines worldwide, across all cabins, alongside a global hotel network and established relationships throughout the assistance sector. Our specialist knowledge allows the team to explore the options available and coordinate the different elements needed to get a patient safely home.

That can include everything from commercial flight arrangements and accommodation through to medical clearance, engineering and equipment coordination, stretcher transport and emergency Medevac.

It’s travel management at its most complex – and at its most human.

Another side of Meon

For our corporate travel clients, our repatriation division is also a great example of the breadth of expertise within Meon.

The same skills that are essential when managing a time-critical repatriation – problem solving, supplier relationships, airline knowledge, global connectivity, attention to detail and the ability to remain calm when plans change – are valuable across every part of travel management.

Those are some of the things that make Meon more than just a booking partner. Our teams operate across corporate travel, meetings and groups, global travel programmes and specialist repatriation services, giving us a breadth of experience that can benefit our clients in many different ways.

When every minute matters

We all hope our summer travels pass without incident. But for those who do find themselves facing a medical emergency abroad, having experienced professionals working behind the scenes can make an enormous difference.

At Meon, our repatriation team is there when it matters most – working around the clock to navigate the complexity of getting people home.

It’s another part of what we mean when we say we’re in the help business.